Working remotely from home you will join a team that is key in the fight against Covid 19 and helping to keep Hampshire Safe
Working as part of the Adult Health & Care Department duties include:
* Calling members of the public who have tested positive for Covid 19
* Assisting with Covid 19 advice, information, and support
* Answering the support line where general enquiries will come in
* Updating the database with information
* Sending emails
It is essential that you have previous phone-based customer service experience, an excellent telephone manner and the ability to deal with sensitive situations. This is a role where you will need to be empathetic and be able to handle people with a calm approach. You will also be IT literate with excellent keyboard skills.
3-4 days of solid training will take place so no prior experience in Covid 19 advice is required.
A laptop and phone will be provided, and the role will be circa 6 months
This is an excellent opportunity to gain valuable experience on your CV and increase experience in a very topical area
Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.