Application submitted

Claims Technician / ECF

  • Negotiable
  • Southampton, Hampshire
  • MW Appointments

Claims Technician / ECF

- permanent contract

- permanent remote working flexibility

- competitive salary with benefits package

An opportunity to work remotely for one of the leading consultancy and multi-service providers operating in the global and Lloyds / Company insurance & reinsurance markets.

This opportunity will sit within the broker services division and you will be responsible for managing the progress of claims on behalf of a designated Lloyds broker client.

Duties will include:

* Review and process on broking system and ECF/Class facultative claims from FNOL through to closure.

* Submission of all Claims movements on CLASS and monitor responses for underwriter agreement.

* Respond with Underwriter comments to insured/TPA/clients.

* Escalate to client contact any comments received or issues discovered that Technician is unclear as to correct course of action

* Regular use of Market claims applications, such as CLASS, ECF

* Compliance with strict SLA's

* Liaison with internal & external parties (including clients, underwriters and TPAs)

Skills and Experience

* Knowledge of Lloyds & London Market claims practices and familiarity with ECF & CLASS is essential.

* Experience obtained within a broking environment is desirable but applications from an insurer / syndicate background will be considered.

* Cert CII (or above) accreditation would be beneficial, but not essential (full study support will be provided)

* Knowledge of handing claims deriving from various territories (including USA; Europe; South America; Australia & Asia) would be beneficial, but not essential

* Ability to deliver accurate information with attention to detail

* Experience of using Total Objects/Global XB system would be desirable but not essential

* Excellent time management and organisational skills in order to meet Client requirements

* Self-Motivated with the ability to work as part of an office based or remote team

* Excellent and demonstrable written and verbal communication skills.

* A conscientious, positive and enthusiastic approach to work, maintaining good working relationships with all colleagues and clients.

REF - 8412

MW Appointments is acting as an Employment Agency in relation to this vacancy.

  • Advertiser: Agency
  • Posted on: 05/01/2022 15:36
  • Reference: JO0000008412